How Neuroscience Is Optimizing the Office

As competition for employees and ideas increases, employers are looking to office design to give them an edge. That’s why companies like Amazon, Google and Samsung have asked us to create spaces that directly affect how their employees think and feel. Our research over the past four years has shown how design affects human biology and experience, allowing us to maximize comfort and productivity. This means creating spaces with all five senses in mind and thinking about the impact of everything from diet to color theory. Here’s a look at how the office of the future could promote the health of the organization and the individual.

Keep It Down—Unless Brainstorming 

Neuroscience tells us: The human voice evokes some of the most potent emotional responses in our auditory experience. Voices in excess of 55 decibels—roughly the sound of a loud phone call—cause measurable stress. Even more disruptive are overheard “halfversations,” in which the listener is privy to only one side of a dialogue; our brains automatically imagine the other.

How design can help: Sonically diverse environments—private phone booths, outdoor gardens and acoustically buffered spaces for activities like brainstorming and team-building exercises—keep noise away from traditional desk setups. Sounds found in nature, like moving water [1], can be particularly helpful for drowning out disruptions. At Amazon’s Spheres, an office for 800 employees that opened in Seattle this winter, a rushing brook and waterfall permeate the workspace with continuous, calming white noise.