In the past decade, the business landscape has fundamentally shifted with the emergence of companies like Uber and Netflix, in addition to the rapid growth of large technology companies such as Apple and Amazon. Underlying this shift is the constant evolution and implementation of technology into the workplace. In a recent report, the World Economic Forum stated that digitisation could add a staggering $100 trillion to businesses by 2025.
In a typical UK workplace environment, technology is already making its presence felt. Most notably, through how employers recruit new talent, automating existing operations and processes and creating new job roles.
Its impact has even reached the boardroom. In our Robert Half 2019 Salary Guide, more than half of CEOs admitted they couldn’t find candidates with the necessary skills to help them navigate an increasingly digitalised business landscape. Therefore, in order to find the right talent – those with data analysis and digital skills, as well as softer skills such as resilience, adaptability to change and critical thinking – companies are having to reshape their staffing strategy to cope with industry 4.0.
The research from also found that two in five CIOs think the Internet of Things (IoT) is having a profound effect on the way they staff their department, followed by cloud computing and automation. For CIOs, these are the key factors changing the scope of the roles and skills required for success.
Linked to the change in hiring strategies, technology is having a profound effect on business operations and processes. Artificial intelligence (AI) is beginning to run manual tasks through to tasks that require rote learning and are susceptible to human error, such as mass data input or data retrieval.
An increasingly digitised workplace also heralds the creation of brand new job roles. Several roles exist today that were not around five years ago, such as data scientist, machine learning analyst and data protection officer.
To protect increasingly digitised businesses, there has also been a boom in the number of cybersecurity roles offered by companies. These are becoming more vital if companies want to protect the data of their customers and employees from threats such as hacking and large scale computer viruses.